Terms & Conditions

Last updated: August 17, 2025

1) Overview

These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided
by Travancore Organic Fertilizer Co. (P) Ltd (“TOFCO”, “we”, “us”, or “our”). By accessing
our website, placing an order, or contacting us, you agree to be bound by these Terms, our Privacy
Policy, and other policies referenced herein.

2) Eligibility and Acceptable Use

  • You must be legally eligible to enter into a binding contract under applicable law to use our Services.
  • You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.
  • You must not introduce malware, viruses, spam, automated scripts, scraping tools, or any activity that may
    harm, disrupt, or interfere with the Services.

3) Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities conducted through your account.
  • We reserve the right to refuse service, suspend, or terminate accounts in case of misuse or breach of these Terms.

4) Products, Pricing, and Payment

  • Product descriptions, specifications, and images are provided for reference only and may vary slightly due
    to packaging, production batches, or display settings.
  • All prices, availability, and product details are subject to change without prior notice.
  • We may limit order quantities per customer, address, or order at our discretion.
  • An order is considered accepted only after successful payment confirmation. If an order cannot be fulfilled,
    we reserve the right to cancel the order and issue an appropriate refund or credit.

5) Shipping and Delivery

Shipping methods, delivery timelines, charges, and related terms are detailed in our Shipping Policy.
While we strive to ensure timely delivery, delays caused by courier partners or circumstances beyond
our control may occur. We will assist with tracking and support where possible.

6) Returns, Refunds, and Cancellations

Please refer to our Cancellation & Refund Policy for details on return eligibility, documentation
requirements, processing timelines, reverse shipping charges, and store credit terms.

7) Intellectual Property

All content on this website, including but not limited to trademarks, logos, text, images, product
information, graphics, and layout, is owned by or licensed to TOFCO and is protected under applicable
intellectual property laws. No content may be copied, reproduced, distributed, or used without prior
written permission from TOFCO.

8) User-Submitted Content

If you submit reviews, feedback, images, or other content, you grant TOFCO a worldwide, non-exclusive,
royalty-free license to use, reproduce, display, and distribute such content for operational,
marketing, or promotional purposes. You represent that you own or have the necessary rights to the
content you submit and that it does not violate any third-party rights.

9) Third-Party Services and Links

Our Services may include links to or integrations with third-party websites, tools, or services.
These are provided for convenience only and are used at your own risk. TOFCO is not responsible for
the content, practices, or policies of third parties. Please review their respective terms and
privacy policies before engaging with them.

10) Errors and Inaccuracies

There may occasionally be errors, inaccuracies, or omissions relating to product descriptions,
pricing, availability, or other information. We reserve the right to correct such errors and to
cancel or modify orders affected by them at any time.

11) Prohibited Uses

  • Engaging in unlawful, fraudulent, abusive, defamatory, or discriminatory conduct.
  • Attempting to compromise the security, integrity, or functionality of the website or Services.
  • Unauthorized data extraction, scraping, or use of automated systems without prior permission.

12) Disclaimer of Warranties

The Services and products are provided on an “as is” and “as available” basis. To the fullest extent
permitted by law, TOFCO disclaims all warranties, whether express or implied, including warranties of
merchantability, fitness for a particular purpose, and non-infringement.

13) Limitation of Liability

To the maximum extent permitted by law, TOFCO shall not be liable for any indirect, incidental,
special, consequential, or punitive damages, including loss of profits, data, or goodwill. Our total
liability for any claim arising from the Services or products shall not exceed the amount paid by you
for the product(s) giving rise to the claim.

14) Indemnity

You agree to indemnify and hold harmless TOFCO, its directors, employees, and representatives from
any claims, damages, losses, or expenses arising out of your misuse of the Services or violation of
these Terms.

15) Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without
notice, if we reasonably believe these Terms have been violated. Provisions that should naturally
survive termination will remain in effect.

16) Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising
out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent
courts in India, subject to applicable consumer protection laws.

17) Changes to These Terms

We may revise these Terms at any time by posting an updated version on our website. Continued use of
the Services after such changes constitutes your acceptance of the revised Terms.

18) Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Email: info@tofco.in
Phone: 08281 008 888